FAQ
How can I contact you?
Our support is available from 9:00 AM to 7:00 PM, Monday to Friday, via email at mariamodesta@protonmail.com, by phone at +351 928 499 945, and through the contact form.
What is the order preparation time?
Order preparation time is 5 to 7 business days before shipping.
What is the estimated shipping time?
The indicated shipping time starts counting from the moment the order is dispatched.
| Shipping Method | Estimated Delivery Time |
|---|---|
| DPD | 4 business days |
| Global Express | 4 to 5 business days |
| FedEx Connect Plus | 4 to 6 business days |
| FedEx Economy | 4 to 6 business days |
| FedEx Priority | 1 to 3 business days |